Full stream video on Youtube: https://youtu.be/i1xpAfNFCvY John's Youtube channel, to find more training/contact information: https://www.youtube.com/channel/UC3ctyx980M8jLa_cEiQveLQ https://en.wikipedia.org/wiki/Capability_Maturity_Model_Integration ADKAR model: https://www.prosci.com/methodology/adkar CCE framework: https://inl.gov/cce/ Dashboard (non-sponsored link): https://monday.com Diagrammming tool: https://figma.com https://www.sciencedirect.com/topics/computer-science/system-analysis Amazon book: https://www.amazon.com/Engineering-Safer-World-Systems-Thinking/dp/0262533693