With data and technology available increasingly in abundance in the business travel sector, how can you harness and make the most of it? Peter Saltakis, Director Solutions Engineering, and Stephen Pitcher, Chief Data Science Officer, both from FCM joined Debbie Iannaci, head of GBTA Communications and Research during the 2022 GBTA Convention to provide their perspectives on why travel managers are challenged with converting data into insights, the role artificial intelligence (AI) can play, how predictive analytics can aid proactive decisions, and data’s role in the “triple bottom-line” of people, planet and profit.