In this episode, ICEF’s industry specialists Martijn van de Veen (ICEF’s VP of Business Development) and Craig Riggs (Editor, ICEF Monitor) discuss whether there is room for improvement in the educator - agency relationship.With this being the main topic this month, Oliver Fortescue, Partner at Edified, Student Acquisition and International Education Expert and Bobby Mehta, Chair of BUILA and Director at the University of Portsmouth, join the conversation and talk about some findings from their recent report calling for a new quality framework in the UK with an ambition to introduce a single code of ethical practice and standards for all UK education agents working with UK providers.This episode is sponsored by FileInvite.  Vice President Jackie Young, completes the episode with some key facts explaining why FileInvite is fast becoming the industry standard for automated document and client information collection and how much time clients are saving by switching to this software.For details of FileInvite's unique offering please visit https://bit.ly/3jzbavj