Everand Logo

Welcome to Everand!

  • Discover this podcast and so much more

    Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

    Why Customer Second beats Customer First

    Why Customer Second beats Customer First

    FromDigital Confidence and Decision Making

    Start listeningView podcast show

    Why Customer Second beats Customer First

    FromDigital Confidence and Decision Making

    ratings:
    Length:
    21 minutes
    Released:
    May 27, 2022
    Format:
    Podcast episode

    Description

    In this episode Richard discusses why having a customer second mindset will help delivered the best results for your local authority when it comes to digital transformation savings. 
    Released:
    May 27, 2022
    Format:
    Podcast episode

    Titles in the series (26)

    In this audio commentary, Richard expands on the key themes and elements of his book, Be The Five, Digital Confidence. Bringing in real world examples of how understanding digital can help deliver better services within your organisation. Richard explores new business models and emerging technologies, explained in simple terms, that will help to grow your knowledge bringing you and your organisation the confidence to successfully deliver new digital programmes of work.