As learning and development professionals, should we focus on learning outcomes or business outcomes? In this week's podcast, GoodPractice Business Development Director Chris Keenan argues that some parts of L&D lack basic business skills. He joins Ross G and Owen to share his experiences and chat about what we could do differently. If you'd like to share your thoughts on the show, you can find Chris on Twitter @Chris_R_Keenan, Owen @OwenFerguson and Ross @RossGarnerGP. You can also tweet @GoodPractice or @GoodpracticeAus. For more from GoodPractice, visit goodpractice.com. The graphic Owen referred to, comparing American Airlines and Southwest, can be seen on Twitter: https://twitter.com/mitsmr/status/917527621411500032 The audio books he is looking forward to are Niall Ferguson's The Square and the Tower: Networks, Hierarchies and the Struggle for Global Power and Bill Bryson's Appliance of Science. The piece Chris recommended on football academics is available from The Guardian: https://www.theguardian.com/football/2017/oct/06/football-biggest-issue-boys-rejected-academies  And, for more on ambiguity in Blade Runner, see Mark Kermode's documentary On the Edge of Blade Runner, available online at: https://www.youtube.com/watch?v=UyWHJ5o60L0