From May 20 -- See the video version
Presented by
Robert Pitney, Process Improvement Engagement - System Co-Owner at UMass Memorial Health Care
Jon Brown, Continuous Improvement Manager at Crosby's
Moderated by
Mark Graban, Senior Advisor, KaiNexus
KaiNexus has such an interesting and diverse customer base, and this Customer Month webinar certainly highlights that! Join us to hear two leaders share about their continuous improvement practices, how the pandemic has impacted them, and how KaiNexus is a big part of their approach and success.

Crosby's: While molasses continues to be the mainstay of the business, Crosby’s has an ever-expanding line of dry-sugar-based products and syrups, with distribution in Canada, the New England States, and other international locations.

UMass Memorial Health: The largest health care system in Central Massachusetts offering the region’s most sophisticated medical technology & support services.

LINKS discussed during the session:
Our published customer impact numbers….  Cumulative across all customers over 10 years 
Eric Dickson on Lean and their turnaround strategy