Mark Graban and Dr. Greg Jacobson of KaiNexus take questions from our community

Topics in this episode include:

- Effective gemba visits and observation by leaders
- Finding meaningful alignment in metrics from top to bottom in strategy deployment
- What role can state and national organizations play in advancing LEAN Healthcare initiatives? Is there an opportunity for Nursing organizations and/or unions that's being overlooked?
- We need to move our 5S efforts and auditing to a higher level - something that is effective and can help us advance 5S and get more buy-in from the production workers, supervisors, etc. Any creative, proven suggestions that "work"?

Plus a few short answers on concerts, belts, home states, and more...