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Everyone and Their Dad Expects a Connected Experience

Everyone and Their Dad Expects a Connected Experience

FromSnackable CX (Podcast)


Everyone and Their Dad Expects a Connected Experience

FromSnackable CX (Podcast)

ratings:
Length:
10 minutes
Released:
Aug 8, 2022
Format:
Podcast episode

Description

It’s no mystery that customers have HIGH expectations of the brands they do business with. They want personalized experiences, self-service options, quick response times, stronger customer support, and a slough of other wish-list items that businesses are rapidly trying to keep up with.But when 42% say their TOP expectation is a seamless brand experience across all their devices—at every stage of their journey—brands NEED to listen up and hyper-focus on delivering excellent, connected customer experiences.Whether you’re just getting started or you’re working on tightening up your CX, you’re in the right place, because today we’re gonna show you EXACTLY what you need to do to create winning connected experiences for customers, every time.This episode has been adapted from Mindful's article, “3 Must-Haves of the Connected Customer Experience.” Still hungry?Let us know what you think on Linkedin or by emailing snack@getmindful.com.Hear more at getmindful.com/podcasts.
Released:
Aug 8, 2022
Format:
Podcast episode

Titles in the series (31)

Welcome to Snackable CX, where we break down our best resources into bite-size guidance on how to stand out and be known for your customer experience.