1 min listen
Episode 10: The 10-Minute Turn
ratings:
Length:
7 minutes
Released:
Jun 8, 2021
Format:
Podcast episode
Description
Most airlines took an hour or more to “turn” their planes, meaning to get them ready to fly again after landing. Southwest Airlines did it in just 10 minutes. The year was 1972, and the fledgling airline realized their only chance for survival was to turn planes faster than anyone had ever done before. At that time, retired Executive Vice President of Daily Operations Greg Wells was a baggage handler for Southwest and in this episode he tells us firsthand what it took to achieve the 10-minute turn safely and with good customer service.For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen
Released:
Jun 8, 2021
Format:
Podcast episode
Titles in the series (21)
Excuse Me, Is This Seat Open?: Why make a podcast about Southwest Airlines? Because this airline is anything but typical. While other airlines assign seats, you get to choose your own when you board Southwest. For the past 50 years, Southwest has zigged while the others zagged. Join us to hear more stories about Southwest – they might surprise you… like high stakes arm wrestling to settle an advertising dispute, or planes full of rescue dogs following a hurricane, and a decade of hot pants and go-go boots. In this podcast we'll share 20 stories about Southwest Airlines from the people who lived them. Hosted by Southwest employees Quinnie Jenkins and Lucas Hershberger. Produced by LA Times Studios and At Will Media. Subscribe to “Is This Seat Open?” now to hear every story. by Is This Seat Open?