There is a long tradition of amateur radio operators experimenting and building gear. Recently I built my own cootie key using an old saw blade and some discarded metal parts I had tossed in a junk box. It fell apart the first time I used it on the air. Nevertheless, I had a lot of fun making it and the whole experience gave me a greater appreciation for the folks who design and build keys and paddles for the rest of us. Steve Roberts, W1SFR, is a key maker in Vermont who produces a unique torsion bar key/paddle. His keys are a delight to the eye and a joy to use. Join us as Steve talks about where the idea came from, making keys, how they are unique, and thoughts about customer service.