With our daily communications frequently moving to the online world, we have forgotten some of the nuances of face to face interaction. Improving our conversation skills, both as a speaker and a listener, allows us to sharpen our message and get a better understanding from those we communicate with.This episode features a recent NY Times article about NPR's Terry Gross and the art of a good conversation. In this episode, you’ll learn:The only icebreaker you'll ever need.How to prepare for a great conversation.When to pivot, when to dodge and when to push back.Mentioned in this Episode:Terry Gross on The Tonight Show with Jimmy FallonKerr, Jolie “How to Talk to People, According to Terry Gross. The NPR host offers eight spicy tips for having better conversations.” New York Times, November 18, 2018. Print.