Matt talks to Amy Turk, CEO of the Downtown Women’s Center in Los Angeles, an organization whose mission is to end homelessness for women in greater Los Angeles through housing, wellness, employment, and advocacy.

The pair discuss the importance of trauma informed care and the mindset shift from, “what’s wrong with this person?” to, “what happened to this person?” They debate the merits of homeless shelters vs. permanent housing solutions, and celebrate the presence of the long overdue conversation about how systemic racism can lead to homelessness.

We also learn that Amy considers researchers to be celebrities and both Matt and Amy warn listeners about the dangerous pitfalls of the “reply all” email.