ECINS started as a germ of an idea back in 2000, when founders, Gary and Sarah Pettengell, were still working in the police force. They saw vulnerable people grappling with problems like gambling, addiction, family violence and sex crimes and wondered if there might be a less authoritarian, more compassionate way to help them. They thought how much better it might be if support agencies could securely share their knowledge about people, so the complexity of their lives and struggles might be more fully seen and supported. They wondered what might help empower vulnerable people and communities to take action in their own lives. And so, Empowering Communities through Integrated Network Systems, or ECINS, was born. Gary and Sarah share how their collaborative technology is solving complex social problems. Bios: Gary Pettengell Global CEO As head honcho of E-CINS, if there is one thing you can be sure of, it’s that Gary’s sights are firmly set on making things better. Whether during his time in the police force, helping vulnerable people. Or when E-CINS first began. Or right up to this day, when he learns about the problems his clients are facing, and stays up late into the night, mind ticking over to the next piece of new functionality he can add to E-CINS to make things better for users. Never one to sit still, it’s no wonder coffee is his best friend.   Sarah Pettengell Director of Services  Sarah’s compassion has always been front and centre in her approach to life and work. This quality served her well during her time in the police force, chairing domestic abuse conferences and managing specialist teams grappling with complex issue such as child abuse, vulnerable adult abuse and serious sexual violence. Dunsborough is her home base in Australia. It brings with it the sounds of the ocean and sand between the toes that spell relaxation with a capital R. Sarah’s in-depth knowledge of the real problems faced not only by vulnerable people, but those helping them, is invaluable to our clients. Tech Talks Daily Podcast Sponsor Details Get Surfshark VPN at https://surfshark.deals/TTD - Enter promo code TTD for 83% off and 3 extra months free!