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261: Longevity In Business In Japan

261: Longevity In Business In Japan

FromThe Leadership Japan Series


261: Longevity In Business In Japan

FromThe Leadership Japan Series

ratings:
Length:
10 minutes
Released:
Jun 27, 2018
Format:
Podcast episode

Description

Longevity In Business In Japan   Longevity means a lot in Japan.  People who are risk averse like the fact your company has been around for a long time. They know there is a certain degree of track record there.  They sense you are stable, predictable, credible, reliable – all indicators that you are a low risk choice of business partner.  If you are a new entrant how does that work for you?  You have no track record, no credibility, nothing to reduce the risk of having you as a potential supplier.   Your firm may be new to Japan, but perhaps you have an established track record in your own country. I previously ran an Australian bank here in Japan and that company had been around for 150 plus years.  We leveraged that track record here in Japan to establish the levels of trust we needed.  That was our longevity to satisfy Japanese buyers.   In the case of Dale Carnegie Training, we always talk about the fact that we started 106 years ago in New York and 55 years ago in Japan.  We do this to show we are reliable and they can be confident about doing business with us, if we are a new supplier for them.  We are showing we have stood the test of time.   Also don’t forget about yourself.  If you have been with the same company for many years, don’t neglect to mention that because it will be appreciated.  It shows consistency, loyalty, stability to the Japanese buyer.  Japan is a not a country of job hopping to get to the top like in most Western countries.  We are bouncing around from job to job trying to step up our careers.  Here in Japan, they go up the escalator and over time they will get to the top.  Slow and steady wins the race here. So your steady career will look very familiar to them and it will correspond with what they think is a normal career progression.   In my case I have been with Dale Carnegie Japan for ten years and I don’t miss the chance to mention and highlight that.  It shows commitment and again stability.  Japanese companies want to have long term relationships with people they can trust. Being a known factor is a big help in getting business done here.  If I have been ten years with Dale Carnegie already, they know that I am not going anywhere and I will continue to be that known factor for them.   On the flip side of longevity is the fact that Japanese people love the new.  When a new shopping mall opens here in Tokyo, the place is rushed with consumers going to check it out.  They swarm there like bees.  After a few months another new location will open up and they will fly off and swarm there. This fascination with the new is a bit tricky and counterpoints longevity.  So here in Japan we have a dual task. Highlight our stability and longevity but also be seen to be coming out with something new as well.  That is very important if you want to be seen as relevant.  We are a 106 years old company, but we have to make a big effort to be innovating and releasing new Thought Leadership all the time.  There is no resting on your laurels in Japan.    That is why I release three podcasts a week – The Leadership Japan Series, The Sales Japan Series , The Presentations japan Series - why I have my own YouTube TV Show, The Cutting Edge Japan Business Show, why I publish two daily blogs one in English and one in Japanese everyday on Twitter, Facebook and LinkedIn.  That is also why we have over 700 free videos on our Japan Dale Carnegie TV YouTube channel.  We have to show we are fresh, current, innovative as well as stable over time.  What can you do to show you have something new for the buyers?  There is a strong demand here for new things and if you don’t satisfy that demand, your competitor most likely will do so.   Another tricky part of longevity here is keeping your contacts going.  Large Japanese companies have a generalist model of executive development.  You are an employee for life and over your career, they will rotate you through all the sections of the company, so that you have a good appreciation o
Released:
Jun 27, 2018
Format:
Podcast episode

Titles in the series (100)

Leading in Japan is distinct and different from other countries. The language, culture and size of the economy make sure of that. We can learn by trial and error or we can draw on real world practical experience and save ourselves a lot of friction, wear and tear. This podcasts offers hundreds of episodes packed with value, insights and perspectives on leading here. The only other podcast on Japan which can match the depth and breadth of this Leadership Japan Series podcast is the Japan's Top Business interviews podcast.