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196: Hey Boss, Teach Your Japanese Staff How To Relax

196: Hey Boss, Teach Your Japanese Staff How To Relax

FromThe Leadership Japan Series


196: Hey Boss, Teach Your Japanese Staff How To Relax

FromThe Leadership Japan Series

ratings:
Length:
16 minutes
Released:
Mar 29, 2017
Format:
Podcast episode

Description

Hey Boss, Teach Your Japanese Staff How To Relax     METI (Ministry of Economy, Trade and industry), and the peak industry bodies the Keidanren (Japan Business Federation) and the Japan Chamber of Commerce and industry have launched their Premium Friday campaign, encouraging firms to allow their workers to depart early on the last Friday of each month. Approximately 70% of the Japanese economy is based on domestic consumption and the idea is to give consumers more time to consume, thus stimulating the economy. All good stuff, but there is a deeper problem for companies than more consuming.   Parkinson’s law that “work expands to fill the time available for its completion” fits Japan perfectly. The very long hours spent in work in japan are producing work at a relatively glacial pace. There is a surprisingly slow rhythm here in white collar work. If you want to see work being done at a fast clip, then look at the manufacturer’s factories and the construction industry.   Big city office workers though are a different breed. They spend long hours commuting during the peak times. Why? They need to live far away to have affordable accommodation and they can’t get up any earlier to miss the crowds, because they are staying up so late every evening.   Now we have a constant rhythm in operation. Go to bed late, get up without enough sleep, so automatically feel tired, struggle through the morning commute and arrive at the office exhausted. Leave the office very late every evening. Repeat every working day of your entire miserable working life.   This is the brain era. We have the fastest communication technology in history available to us. We have total connectivity, so we are plugged into everything. Speed and mental sharpness should be our forte but often it is not. People seem unable to turn work around speedily. They are tired, so their work speed has slipped into a cycle of slow execution. Tired people are rarely creative or enjoy great acuity. Every other firm is the same, so nothing seems out of the norm here.   If you come form a different country, then you see the speed factor is much slower here. The caution around mistakes does slows down the decision making process. This and the tiredness slows down the execution. The upshot is things take longer to get done here. Now they probably get things done here, without as much rework, due to better attention to detail. Mistakes can be common in our countries. Wouldn’t it be brilliant though if we could take that Japanese attention to detail and speed everything up a bit and get the best of both worlds. This won’t happen by itself!   To get better speed, we need to change the pace of work from the current slow state to a faster cycle. Parkinson’s study showed that the more time we allow for working, the staff will have no trouble filling up the hours. Japanese societal work pride is attached to input of hours not speed of output. The issue though is the same amount of productivity could be achieved in less hours. If we can get to this point, then people can go home earlier. They can spend time on hobbies, with families and friends, go shopping, go out eating, etc. This would have a lot more impact than a couple of hours once a month on the Premium Friday.   Having set finishing times which are early is a good idea. For most office workers, why does anyone have to work past 6.00pm? Making people apply first and justify the need for overtime is also a way to monitor work productivity. You can substantially boost your income by working overtime in Japan, so that is a natural stimulant to working long hours.   You start to put boundaries around how much time is needed to produce the same amount of work. This will positively impact the work pace. On the flip side though, we need to help our people to relax. Just forcing them into a work hyper-accelerator tube may blow them up, unless the lifestyle changes accompany the process.   In my observation, Japanese are not much good at relaxing
Released:
Mar 29, 2017
Format:
Podcast episode

Titles in the series (100)

Leading in Japan is distinct and different from other countries. The language, culture and size of the economy make sure of that. We can learn by trial and error or we can draw on real world practical experience and save ourselves a lot of friction, wear and tear. This podcasts offers hundreds of episodes packed with value, insights and perspectives on leading here. The only other podcast on Japan which can match the depth and breadth of this Leadership Japan Series podcast is the Japan's Top Business interviews podcast.