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Arsenio's Business English Podcast | Season 7: Episode 14 | Four-Step Strategy for Dealing with Complaints
Arsenio's Business English Podcast | Season 7: Episode 14 | Four-Step Strategy for Dealing with Complaints
ratings:
Length:
15 minutes
Released:
Jun 24, 2021
Format:
Podcast episode
Description
We got a fantastic one today! Listening with an open mind, repeating the problem back, being sympathetic and fair, and following up promptly is the four ways of dealing with complaints. In today's podcast, we're going to listen to a manager deal with a complaint from a staff member, as well as the useful phrases that will help guide you in dealing with complaints. This will be FANTASTIC for a lot of you out there, especially those of you who work cross-culturally and with foreigners. Not only that but also for native English speakers, too. TOEIC Webinar (Reading Comprehension 16th June): https://arsenioseslpodcast.podia.com/toeic-reading-comprehensionTry my memberships FOR FREE: https://arsenioseslpodcast.podia.com/toefl-ibt/buyPodia Memberships: https://arsenioseslpodcast.podia.com/toefl-ibtPodia Pronunciation Course Phase III (Buy Link): https://arsenioseslpodcast.podia.com/pronunciation-course-phase-iii/buyPronunciation Course Phase III (Page link): https://arsenioseslpodcast.podia.com/pronunciation-course-phase-iiiPodia TOEFL iTP Course (Structure): https://arsenioseslpodcast.podia.com/toefl-itp-structure/buyPodia TOEFL iTP Course (Written Expression): https://arsenioseslpodcast.podia.com/toefl-itp-written-expressionInstagram ESL Podcast: https://www.instagram.com/arsenioseslpodcast/Podcast on Spotify: https://open.spotify.com/show/7hdzplWx6xB8mhwDJYiP6fFacebook: https://www.facebook.com/Arseniobuck/?ref=bookmarksYoutube: https://www.youtube.com/channel/UCIzp4EdbJVMhhSnq_0u4ntAWebsite: https://thearseniobuckshow.com/Linkedin: https://www.linkedin.com/in/arsenio-buck-9692a6119/Instagram: https://www.instagram.com/thearseniobuckshow/?hl=enBuzz sprout: https://www.buzzsprout.com/165390
Released:
Jun 24, 2021
Format:
Podcast episode
Titles in the series (100)
Introduction To Arsenio's ESL Podcast by Arsenio's ESL Podcast