We hear more about soft skills and leadership these days. And let’s face it: these “soft” skills are actually quite hard to master. Dan Pontefract believes in the power of empathetic leadership; he led teams at TELUS, SAP and more and transformed their cultures. In this episode, Dan talks about these softer, unseen skills and how to connect them to tangible successes in the workplace. Links Lead. Care. Win.: How to Become a Leader Who Matters (Dan’s book) Leadership Now (Dan’s podcast) The Pontefract Group   Contact Follow me on Twitter or LinkedIn. Subscribe to the Timeless & Timely newsletter at www.timelesstimely.com. To reach me to discuss a public speaking engagement, or to talk about my leadership coaching services, please email timeless@scottmonty.com