20 min listen
Step-by-Step IT Transformation at a Community Bank
Step-by-Step IT Transformation at a Community Bank
ratings:
Length:
21 minutes
Released:
Mar 18, 2022
Format:
Podcast episode
Description
At a community bank with limited staff and resources, tech transformation is all about setting priorities. On the latest episode of the ABA Banking Journal Podcast, sponsored by IntraFi Network, Old Point National Bank CTO Pinkaj Klokkenga discusses how she is setting and advancing these priorities at her Hampton Roads area community bank. In the episode, Klokkenga discusses: Her experience in IT and at the Federal Reserve Bank of Richmond before joining a community bank. Early IT wins for Old Point National Bank in the COVID era, including online scheduling, ATM upgrades to be ITM-compatible and revamping online account opening. How to identify the tech skillsets a community bank needs and rely on vendors for support. How to balance responsibility for client solutions with the lines of business. In a job-seeker’s market, the importance of offering top IT talent a range of engaging and creative work opportunities.
Released:
Mar 18, 2022
Format:
Podcast episode
Titles in the series (100)
Seeing Results from Community Bank Advocacy: Even the best-intentioned policies often face implementation challenges when they meet the real world. For example, the Ohio legislature required banks to use a pooled asset system for collateral for public funds — “in theory, a great idea” that... by ABA Banking Journal Podcast