In this episode of the HR Leaders podcast, I'm joined by my guest Serena Huang, Global Head of People Analytics at Kraft Heinz.Episode highlights00:00 - Intro05:06 - How have you seen HR change over the years?06:32 - Recognising payroll heroes07:43 - How are you supporting your remote teams13:42 - Maintaining high levels of empathy15:16 - Building a sense of inclusiveness during virtual calls17:50 - Tip for keeping engagement during larger meetings18:32 - How technology has helped manage hybrid teams19:59 - How are you upskilling your HR Teams?22:03 - Advice for leaders running similar sessions24:30 - How are these sessions captured, stored, and distributed?32:00 - Keeping tabs on employee burnout36:06 - Accessing global safety parameters when returning to work39:27 - HR Leaders Quick Fire RoundIf you enjoyed the podcast be sure to subscribe for more content like this and visit our website to access the resources mentioned: www.hrdleaders.com/podcastSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.