Communication between a client and veterinarian is one of the most important aspects of managing a pet with chronic skin disease. But, what type of communication is a client looking for? What things would they change with how options are presented? In this episode, we dive into an article that illustrates different aspects of communication that clients are seeking. This can be important in any aspect of veterinary medicine. Coe J, et al. JAVMA 2008; 233: 1072-1080