In this episode of the HR Leaders podcast, I'm joined by my guest Lisa Calicchio, SVP and Chief Human Capital Management Officer at WCG.Episode highlights[02:20] - Was a career in HR the plan?[03:11] - What was it like taking a role as CHRO at the beginning of a pandemic[04:16] - Did the crisis accelerate your plans?[05:29] - Why empathy is the new competency of leadership[08:43] - How this pandemic has become the great equaliser[13:46] - Why people are our greatest asset[15:54] - Has the crisis made you re-evaluate policies and practices?[19:01] - How are you supporting your people during this time?[23:29] - Why leaders need to be vulnerable enough to say they don't have all the answers [28:47] - What are your hopes for this new world of work?[39:32] - Parting advice for youIf you enjoyed the podcast be sure to subscribe for more content like this. www.hrdleaders.com/podcastSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.