Will chats with training consultant and career coach Kevin Reid about his fascinating job. To be a good coach, you have to be able to really listen to people. And Kevin shares some of the great lives and situations he's listened to and helped over the years: from students and millennials to a 94-year-old nun. Our favorite of his many nuggets of wisdom is: you can divide your ability into three things - what you should do, what you should not do, and what you should delegate to someone else.
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