Trauma Informed practices are so important in Human Services Agencies, and Data and Quality Improvement is no exception.  In this episode Tristan and guest Katie Miller, LMHC, Senior Coordinator of Clinical Service at CCNY, discuss the importance of recognizing the likely trama's that clinical staff are enduring on a daily basis before being asked to participate in data and QI projects.They also discuss how QI staff can approach clinical staff in ways that respect the position of data within an agency, and eliminate the fear associated with data and reports.