Sarah Gibbons, Chief Designer, Nielsen Norman Group, and Jodi Forlizzi, Professor and Geschke Director, HCII, Carnegie Mellon University, talk to Lee-Sean Huang about their work and how they have applied and expanded their expertise in communication design to the wider context of services and systems. 
Both Sarah and Jodi are scheduled to speak at the 20th AIGA Design Conference in Pittsburgh, Pennsylvania, March 30 to April 1, 2020.  For more information and to register for the conference, visit designconference.aiga.org.
Transcript: www.aiga.org/aiga/content/inspiration/design-future-now/episode-1/
About AIGA
AIGA, the professional association for design, advances design as a professional craft, strategic advantage, and vital cultural force. As the largest and most influential community of design advocates, AIGA brings together practitioners, enthusiasts, and patrons to amplify the voice of design and creates the vision for a collective future. AIGA defines global standards and ethical practices, guides design education, inspires designers and the public, enhances professional development, and makes powerful tools and resources accessible to all. Learn more at aiga.org/about. 
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