Today’s podcast is unlike any other podcast we’ve recorded before. That’s because we’ve got a special announcement to make about a ground-breaking innovative gamechanger in the ISO Standards landscape – the isology hub, which is due to be launched in May 2021.   What you’ll learn: March 2020 - how the isology concept was born Innovate UK competition The isology hub Who is the isology hub not for? B1G1 ISO Coach   Now, I’m recording this in April 2021, but I’d like to take you back to March 2020 to explain when and why my journey began with initiating this innovative online solution. I think it’s quite important to appreciate that this sort of innovation probably would have taken us three to four years to come up with. But COIVD-19 has encouraged many organisations to think outside of the box, to think differently, and to look at sustainability in a very different way.   So, let’s go back to March 2020 and find out how the isology concept was born! March 2020 In March 2020, the UK like many other countries across the globe were thrown into lockdown, and life was turned upside down, as we were hit with a global pandemic. Little did we know…that life as we know it was never going to be quite the same again! Now, at the time, we felt that we had the curve. Partly because we’d already been using Teams to have meetings online and to do internal audits, mostly with some of our international clients at Blackmores. Many of you know me as the Managing Director of Blackmores (as well as the podcaster on the ISO Show). Blackmores is my primary business and very dear to my heart. I’ve been running that business for 15 years and immediately I was concerned about the welfare of our employees and clients, and like many other businesses thinking “Okay, so how are we going to best get through this?!”. We went into our BCP mode (Business Continuity Planning mode) and we actually shared a lot of that information on the ISO Show! We felt that we owed it to our listeners and our clients at Blackmores to share examples of pandemic business continuity plans. And at the time, it was really well received! In fact, we didn’t realise until we did that how much of a wide global reach of listeners we had. It was amazing! We had people contacting us from Papua New Guinea, Kula Lumpur and places all across the globe saying “thank you this is great!” or “this is really helpful” because at the time, businesses were looking for reassurance as well. So, we were more than happy to provide the support.   Not long after that… it was just before the Easter weekend, so April last year. We had a quarter of our clients cancel within the span of 10 days! Straightaway we thought ‘okay, this is going to affect us’. We quickly realised that a lot of our clients are in manufacturing or in the events industry, and they simply could not operate!   So, we had to shift gear…and adapt! We had to change the way assessments were undertaken and the way we deliver our consultancy services to do it all remotely. That’s when I realised that actually…there is an opportunity for certification bodies to do part of their assessments remotely. Obviously, for some types of assessments this wouldn’t be applicable. But in many cases, I could see that there was a significant opportunity for us to reduce our environmental footprint and work remotely! At that time, we were already creating eLearning courses, and there was some work taking place internally within our team on developing a learner profile. So, taking an individual from a grassroot level, with no knowledge whatsoever about an ISO standard, right through to professional status. So, work was already underway. When we looked at the possibility of offering our services online and after the research we did, we realised that actually, it would be really good if we could provide an online solution that all of our ISO show listeners could also access! That was when the initial concept was born for creating a state-of-the-art online, learn