Episode 34 - How to build assurance into IT Services

FromThe ISO Show

Start listening View podcast show

Episode 34 - How to build assurance into IT Services

FromThe ISO Show

ratings:

Length:

26 minutes

Released:

Jan 30, 2020

Format:

Podcast episode

Description

Damian Edwards of XMA explains how assurance is built into XMA’s service delivery. Hear why XMA are certified to 5 ISO Standards and deliver ‘Best Practice’ in the IT Sector.

Released:

Jan 30, 2020

Format:

Podcast episode

Titles in the series (100)

Blackmores is a pioneering consultancy firm with a distinctive approach to working with our clients to achieve and sustain high standards in Quality, Risk and Environmental Management. We'll be posting podcasts discussing ISO standards here very soon!

Skip carousel

Episode 6 -Is Your Info Sec System Like A Straight Jacket Or A Well Fitted Suit: I was delighted to be joined by one of our ISO Su… by The ISO Show
18 min listen
Episode 11 - An Introduction to ESOS: With the ESOS phase 2 deadline looming, do you kn… by The ISO Show
10 min listen
Episode 15 - ISO 27001 Steps to Success Part 3: In our final Podcast episode on how to implement … by The ISO Show
18 min listen
Episode 8 - ISO 9001 Steps to Success - Part 1: Rachel Churchman is my guest on the ISO 9001 Step… by The ISO Show
23 min listen
Episode 2 - How To Win New Business With ISO Standards by The ISO Show
9 min listen
Episode 4 - How To Systemise Your Business: In the ISO Show Podcast ‘How to systemise your bu… by The ISO Show
16 min listen
Episode 7 London School Of English Process For Success: Established in over 100 years ago back in 1912, T… by The ISO Show
30 min listen
Episode 24 - ISO 45001 Steps to Success part 1: Paul Robinson, Managing consultant at Blackmores,… by The ISO Show
19 min listen
Episode 23 - Blackmores Beginnings: Where it began with the ISO Support Plan: Join Mel as she shares her story about where it a… by The ISO Show
12 min listen
Episode 16 - How to avoid anti-bribery fines and imprisonment with john Burbidge-King: Bribery is one of the world’s most destructive an… by The ISO Show
28 min listen
#58 How to change Certification Body once you are certified: So this is for our ISO Show listeners that are already certified to ISO Standards, in some cases – not that often, some companies can get really fed up or frustrated with their certification body provider. Now on the whole, accredited CB’s... by The ISO Show
15 min listen
Episode 3 - Your First ISO Assessment And What To Expect: Welcome to the ISO Show, dispelling myths and sha… by The ISO Show
9 min listen
Episode 5 - What Did Ucomply Gain From Implementing ISO 9001 And ISO 27001: I’m delighted Kim-Marie Freeston, Managing Direct… by The ISO Show
15 min listen
Episode 17 - How Informa are leading the way in the sustainable events industry: Our ISO Show this week features Lucille Ryan, Sus… by The ISO Show
31 min listen
Episode 9 - ISO 9001 Steps to Success - Part 2 by The ISO Show
14 min listen
Episode 30 - ISO 14001 Steps to Success part 2: We welcome back Derek for the second part in the … by The ISO Show
15 min listen
Episode 25 - ISO 45001 Steps to Success Part 2 by The ISO Show
15 min listen
Episode 12 - How to Comply with ESOS by The ISO Show
17 min listen
Episode 10 - Steps to Success - ISO 9001 series Part 3: You’ve done all the hard work, the Quality Manage… by The ISO Show
18 min listen
Episode 22 - How to integrate Management Systems: Many organisations began with a quality manual in… by The ISO Show
14 min listen
Episode 21 - Clear Desk Clear Screen: There are many misconceptions around the well kno… by The ISO Show
18 min listen
Episode 1 - Introduction: Welcome to the ISO Show, dispelling myths and sha… by The ISO Show
7 min listen
Episode 44 - ISO 22301 Steps to Success Part 1: Join Mel and Rachel this week as they discuss the… by The ISO Show
30 min listen
Episode 26 - ISO 45001 Steps to Success Part 3: The third and final episode in our ISO 45001 Step… by The ISO Show
17 min listen
Episode 13 - ISO 27001 Steps to Success: In our first episode in the ISO 27001 Steps to su… by The ISO Show
25 min listen
Episode 19 - How to choose a Certification Body: Certification is the last step on your journey to… by The ISO Show
11 min listen
Episode 39 - Making remote working work by The ISO Show
24 min listen
Episode 33 - What Standards are the most Popular?: We often get asked which is the best ISO Standard… by The ISO Show
18 min listen
Episode 18 - Practical guide to energy audits by The ISO Show
14 min listen
Episode 48 - Riskex's Free ‘Fit 2 work’ COVID-19 Tool: Free Covid-19 monitoring tool for businesses - Jo… by The ISO Show
25 min listen

More Episodes from The ISO Show

Skip carousel

#174 What is the new ISO Climate Change Amendment?: In February 2024, the ISO and IAF issued an unprecedented change to 31 commonly adopted ISO Standards, such as ISO 9001, ISO 14001 and ISO 27001. This change saw the addition of a new ‘Climate Change Amendment’, which was applied in part... by The ISO Show
20 min listen
#173 Top 10 Reasons to Use ISO 42001 AI Management: ISO 42001 was published in December of 2023, and is the first International Standard for Artificial Intelligence Management Systems. It was introduced following growing calls for a common framework for organisations who develop or use AI, to help... by The ISO Show
20 min listen
#172 Effectively Responding to a Cyber Incident with Epiq: Nearly 60% of businesses that are impacted by a cyber incident go out of business within the 6 months following. With our heavy reliance on technology to keep both businesses and services running, it’s imperative that everyone take cyber risk... by The ISO Show
43 min listen
#171 Proactive Steps to Mitigate Cyber Incident Risk with Epiq: Cyber incidents are on the rise as data shows there was a 20% increase in data breaches from 2022 to 2023. Technology has become an integral part of most businesses, especially post pandemic where many who may have avoided this reliance on tech... by The ISO Show
39 min listen
#170 Trends in the Carbon Market with Nature Broking: Businesses looking to tackle their environmental impact will need to look at how they can reduce their carbon emissions and offset any remaining emissions to ensure that they reach Net Zero. One of the most common ways businesses offset their... by The ISO Show
18 min listen
#169 Credible Carbon offsetting with Nature Broking: The UK is the first major economy to achieve it’s 50% reduction target for Greenhouse Gas Emissions (between 1990 and 2022). However, we’ve still got a lot of work to do to reach our 2023 target of a 68% reduction. Many businesses are already... by The ISO Show
30 min listen
#168 Changes to ESOS – What you need to be aware of: The UK recently hit a huge milestone, according to the Department for Energy Security and Net Zero (DESNZ), the UK have reduced their Greenhouse Gas Emissions by 50% between 1990 and 2022. The UK are the first major economy to achieve this,... by The ISO Show
39 min listen
#167 How Lifelong Learner embedded ISO 22301 in just 4 months: According to the there’s been a 82.9% increase in worldwide ISO 22301 certificates issued following 2020. Business Continuity is a must have for businesses who want to ensure long-term survivability following a disruptive event. Many turn to ISO... by The ISO Show
24 min listen
#166 What is ISO 42001 AI Management?: There’s no escaping it, AI is here to stay. Over the course of 2023 we’ve seen more general and public use of popular AI tools such as ChatGPT and Gemini (previously Google Bard). It’s now even being integrated into everyday applications such... by The ISO Show
23 min listen
#165 What is isology? How to Implement any ISO Standard: We have over 18 years experience of implementing various ISO’s, covering a wide range of topics such as Quality, Sustainability, Information Security and Risk. With a 100% success rate, we’re confident in our consistent approach to implementing... by The ISO Show
21 min listen
#164 The ISO 27001:2022 Transition Gameplan - A step-by-step guide to complete your Transition: The deadline is looming over the horizon as October 2025 marks end of the validity of ISO 27001:2013 certificates. Have you made a start on your transition journey? If not, you really should make a start in 2024 to ensure you’re all set well before... by The ISO Show
15 min listen
#163 The environmental value of circular design with Design Conformity: Did you know that in the UK alone, 22 million pieces of furniture are discarded each year, the majority of which goes directly to landfill. That amounts to an estimated 670,000 tonnes of furniture wasted, where a significant portion could be recycled... by The ISO Show
28 min listen
#162 What’s the difference between Certification and Verification?: For those in the ISO Space, you may be very familiar with the term ‘Certification’ in relation to ISO Standards. However, for certain ISO Standards there is a different type of terminology you need to be aware of. The demand for a more unified... by The ISO Show
21 min listen
#161 What trends are in the top 10 ISO Standards?: ISO Standards are internationally recognised as the gold standard for best practice within a variety of subjects and sectors. But what ISO Standards are the most popular across the whole globe? And are there any trends that can be gleaned? ... by The ISO Show
17 min listen
#160 What were our Top 5 most popular episodes in 2023?: Before we dive into the new year, we’d like to take a step back and reflect on 2023. Last year was filled with a lot of topics and challenges, from tackling the transition to ISO 27001:2022, to finding credible ways to offset your carbon... by The ISO Show
60 min listen
#159 10 Reasons to use ISO 14068 Carbon Neutrality: Trying to achieve Carbon Neutrality can feel like a monumental task, especially with so many separate elements that you have to complete. From quantifying your data, reducing where possible and offsetting the remainder, it can be hard to keep track of... by The ISO Show
16 min listen
#158 ISO 14068 – A new pathway to Net Zero: We’re inching closer to our 2030 and 2050 Net Zero targets, and if we keep going the way we are, we’re not going to hit either one. This is unsurprising considering the lack of a unified approach to achieving Net Zero. There are a lot... by The ISO Show
15 min listen
#157 Monolith’s success with ISO 27001 Information Security: The use of AI within business is starting to become more common place. With major applications like Microsoft Teams and Word integrating many new features designed to make our lives easier. However, we still need to exercise caution with this... by The ISO Show
31 min listen
#156 Net Zero in 90 Days: The demand for tangible sustainability action is becoming more pressing as we inch closer to our 2030 and 2050 Net Zero targets. However, that is still quite a way off, and many businesses are dragging their feet when it comes to taking action.... by The ISO Show
22 min listen
#155 How to create a PPN 06/21 Carbon Reduction Plan: Sustainability has become a top topic to address in the last few years, both for businesses and individuals. In fact, 90% of business leaders think sustainability is important, but only 60% actually have a sustainability Strategy. The demand for... by The ISO Show
24 min listen
#154 What are PPN 06/21 Carbon Reduction Plans, and why do you need one?: Sustainability has become one of the main focal points for businesses to address in the last few years, and for good reason! We’re already seeing the devastating effects of simply doing nothing in the form of more extreme weather, occurring much... by The ISO Show
26 min listen
#153 Breaking down ISO 20000 Service Management: Last week we gave you an introduction to ISO 20000, the Service Management Standard. As a refresher, the aim of the standard is to provide a framework for an effective end-to-end service management system which encompasses the entire lifecycle of a... by The ISO Show
26 min listen
#152 What is ISO 20000 Service Management?: Often seen as the poor cousin to ISO 9001, ISO 20000 Service Management largely gets ignored in favor of the more popular Quality Management Standard. To be fair, it’s title may have done it a disservice in the past. Being known as the IT Service... by The ISO Show
27 min listen
#151 Where Certification Bodies are failing: One of the most crucial steps to gaining your ISO certification is the completion of a Stage 1 and Stage 2 assessment, conducted by an accredited Certification Body. A quick reminder - your certification doesn’t mean much if you haven’t received... by The ISO Show
31 min listen
#150 Why you should be aware of ISO 17021 ahead of your next Certification Body visit: If you are going for certification, or currently manage a certified ISO Management System, then you should also be aware of ISO 17021 ahead of any Assessments or Surveillance audits conducted by an accredited Certification Body. ISO 17021 sets out... by The ISO Show
24 min listen
#149 10 reasons why ISO Standards help to win Tenders: One of the most common reasons why businesses look to achieve certification is because a client or prospective client is demanding it. Questions are often asked in tenders such as do you have an Environmental policy? A complaints procedure? Data... by The ISO Show
25 min listen
#148 How Asynt are embedding Quality and Environmental management with ISO 9001 and ISO 14001: Quality and environmental management are top priorities for many organisations, backed up by the increasing number of ISO 9001 and ISO 14001 certificates being issued every year. Aside from being a popular requirement on tenders, ISO 9001 and ISO... by The ISO Show
34 min listen
#147 How Haymarket are leading the way in Sustainable Event Management with ISO 20121: The UK events industry accounts for 35% of the UK visitor economy and is estimated to be worth £42 billion, yet it is still incredibly wasteful, with 68% of waste going directly to landfill. Haymarket Media Group is a global media data and... by The ISO Show
37 min listen
#146 5 mistakes to avoid while managing an Energy Management System: Energy Management can be a tricky topic to approach depending on your industry. There are a lot of factors that need to be considered to ensure that you are accurately monitoring and measuring your energy consumption. Thankfully ISO 50001, the... by The ISO Show
15 min listen
#145 The power of 10 minutes a day with Lorna Leonard: There are a lot of tedious tasks that we put off, or would rather just not do! Often, these types of tasks don’t take too long, but can cause delays if not completed. If you find yourself battling with this, it may be time to ask: Where could you... by The ISO Show
33 min listen

Related podcast episodes

Skip carousel

CTS 214: SMB Wi-Fi – EnGenius Cloud: SMB Wi-Fi Here are the important criteria to consider when choosing an SMB Wi-Fi solution: Price Ease of configuration Reliability Feature Set Security Listen to this episode in order to know how the EnGenius Cloud solution is doing on each of these cr... by Clear To Send: Wireless Network Engineering
45 min listen
#124 Triaster’s success with ISO 27001 with guest Jane Duncan: Data breaches have risen by , reenforcing the requirement for many to seek out Information Security solutions, especially those within the tech space. Today we speak to Triaster, who have been in operation since 1994, providing businesses with process... by The ISO Show
20 min listen
SaaStr 116: The Most Important Metric For Your Startup, When To Ship Your Second Product & How To Structure Your Sales Team For 7 Figure Deals: is the CEO @ at , the industry's first distributed security system that provides application-aware micro-segmentation. Tim joined vArmour as CEO in October, 2013. Prior to that, he was the CEO at Silver Tail Systems until the company was acquired by... by The Official SaaStr Podcast: SaaS | Founders | Investors
26 min listen
Small Business, Big Solutions: Security to Aspire To: As businesses grow so to does the complexity of p… by Cisco Podcast Network
24 min listen
#60 What is ISO 27017: Controls for Cloud Services by The ISO Show
16 min listen
How to achieve the Defense Department’s CMMC compliance with Frank Smith: Did you know that the Department of Defense (DOD) is mandating that suppliers have Cybersecurity Maturity Model Certification (CMMC) to a prescribed level? In , Frank Smith, Manager of Security and Consulting Practice at Ntiva, shares all you need to... by TestGuild Security Testing Podcast
33 min listen
Network Security Threatscape Introduction and Overview: In this episode of the Cisco Learning Network Pod… by The Cisco Learning Network
11 min listen
Episode 57: Customer Spotlight: SCI by Meraki Unboxed
28 min listen
DNA Assurance - The Shortest Path to Network Innocence: In this episode of the Cisco Learning Network Pod… by The Cisco Learning Network
21 min listen
How to Be Influential And Secure Buy-In for Your Security Programs by Privacy Pros Podcast
27 min listen
EP127 Is IAM Really Fun and How to Stay Ahead of the Curve in Cloud IAM?: Guest: , founder at Weave Identity, ex-Gartner, ex-SVP of Products at Salesforce, co-founder of Topics: OK, tell us why Identity and Access Management (IAM) is exciting (is it exciting?) Could you also explain why IAM is even more exciting in... by Cloud Security Podcast by Google
30 min listen
Know Your Most Common CLI Commands for the CCNA Exam: In this episode of the Cisco Learning Network Pod… by The Cisco Learning Network
22 min listen
The Mac Admins Foundation: Sponsored by Jamf: Get complete management and security solutions for your... by Apple @ Work
30 min listen
ISO, ISO, ISO.. Determine which ISO management systems (14001, 45001, & 50001) you should implement by The Environmental Transformation Podcast
54 min listen
Episode 103: Delivering Partner-Led Managed Services by Meraki Unboxed
40 min listen
#76 Morgan Sindall Leading Information security in construction: With guest Neil Binnie by The ISO Show
25 min listen
E10: Enterprise Software Management Made Easy: What makes managing software so hard? Issues with… by Cisco Podcast Network
9 min listen
Career Panel Discussion: Pursuing a Career in IT: If you are interested in or continuing your caree… by The Cisco Learning Network
45 min listen
Tips and Tools We Use to Make Our Tutorial Videos | Jason Valade and Ryan Eash by The Visual Lounge
60 min listen
1234 How He Bootstrapped to $160m in ARR in HR Space: Colin Day is chairman and CEO of iCIMS. Day incorporated iCIMS in 2000 with a vision to deliver applicant tracking software emphasizing ease-of-use and an unparalleled customer service. Under his leadership, iCIMS has grown to become the leading... by SaaS Interviews with CEOs, Startups, Founders
20 min listen
EP157 Decoding CDR & CIRA: What Happens When SecOps Meets Cloud: Guest: , CEO and Co-Founder at Gem Security Topics: How does Cloud Detection and Response (CDR) differ from traditional, on-premises detection and response? What are the key challenges of cloud detection and response? Often we lift and... by Cloud Security Podcast by Google
25 min listen
#55 TriplePs and their success with ISO 27001 Information Security With guest Mark Frudd: This episode we are joined by Mark Frudd, Managing Director and Founder of Security and Software Development at company TriplePs. Mark’s here to tell us about the information security Standard ISO 27001. It’s brought his business countless... by The ISO Show
28 min listen
Business Insurance for Dog Breeders by The Good Dog Pod
35 min listen
CCNA Exam Preparation with Geoff Anderson: In this episode of the Cisco Learning Network Pod… by The Cisco Learning Network
23 min listen
CTS 097: Studying For CCNP Wireless Certification: François talks about this experience in studying for the CCNP Wireless certification and how you can get started. This episode is sponsored by Metageek CCNP Wireless In order to get the CCNP Wireless certification, by Clear To Send: Wireless Network Engineering
32 min listen
Security as a Profit Center? You’re Kidding, Right?: All links and images for this episode can be found on What if we could convince management that security is not a cost center, but a means to actually make and save money for the business? The concept isn't so completely outrageous. Companies are... by CISO Series Podcast
35 min listen
#534: Mental Models for Technologists to Become Business Leaders: In this episode, Simon sits down in the studio with Iain Rouse, GM for AWS Public Sector across Aust by AWS Podcast
33 min listen
Introducing Security Unlocked: CISO Series with Bret Arsenault–Leading an Inclusive Workforce: Emma Smith, Vodafone: Emma Smith, Vodafone by CyberWire Daily
36 min listen
15. Tier infinity: learning, retention, and loyalty in small IT teams, with Danny Kateli from Midrex by Ticket Volume
14 min listen
Creating a certification path for SASE products and services - Pascal Menezes - ESW #344: Understanding how CyberRatings, NaaS, and SASE combine to make network security easier to buy and deploy. MEF is an industry association, providing standards, certifications, and facilitating community discussions. MEF has teamed up with... by Enterprise Security Weekly (Video)
42 min listen

Discover this podcast and so much more

Episode 34 - How to build assurance into IT Services

Episode 34 - How to build assurance into IT Services

Description

Titles in the series (100)

More Episodes from The ISO Show

Related podcast episodes