In this episode, we chat with Stephanie Waite, Director of Leadership and Organizational Development at Lurie Childrens Hospital about her philosophy of a culture of customization. She explains what that is--essentially appealing to the unique and distinct needs of the individual as opposed to the organization—and how she applies these principles in her workplace. Stephanie is a true “graduate level” culture pracitioner discussing for example how this applies to designing leadership development programs and shifting large scale culture is through individual behaviors.