E-commerce has fundamentally changed the behaviors of both consumers and shippers and no e-commerce entity has done more to alter the landscape than Amazon. The so-called Amazon Effect has dramatically raised expectations while arguably lowering consumer patience. How have parcel shippers adapted to the new paradigm and what do they have to do to stay the course? Bob Malley, CEO of Pierbridge, has a few ideas to share. FOR MORE INFORMATION ON PIERBRIDGE: www.pierbridge.com   WANT TO RESPOND TO THIS EPISODE?  Call our Dialog Line: 888-878-3247 DOWNLOAD THE NEW INBOUND LOGISTICS APP featuring the 2017 Logistics Planner! Available on iTunes and the Google Play Store: http://bit.ly/ILMagApp   http://bit.ly/ILMagAppGoogle  Are you a #logistics Thought Leader that would like to be featured on the Inbound Logistics Podcast?  Connect with me on Twitter:  @ILMagPodcast Email me: podcast@inboundlogistics.com   Connect with Inbound Logistics Magazine on LinkedIn: www.linkedin.com/company/inboundlogistics Follow us on Twitter: www.twitter.com/ILMagazine Like us on Facebook: www.facebook.com/InboundLogistics Catch our latest videos on YouTube: www.youtube.com/inboundlogistics   Visit us at www.inboundlogistics.com