A talk with Liz Stokoe, a conversation analysis (CA) researcher and the author of "Talk: The Science of Conversation." This is my second episode focused on CA. Topics discussed include: What are some of the most useful learnings from CA, in Liz's view? Does the common perception that men and women talk differently have much scientific support? How do the "turns we take" help define us in others' eyes? Why is the "most communication is non-verbal" concept wrong and yet so popular? What do people get wrong with their focus on "rapport"?  What can CA teach us about political polarization dynamics and how to persuade others or avoid angering others?