How do you turn one-offs into repeat customers? Every house cleaner and maid service wonders. One-offs can be a great way to grow your cleaning business. We Ask a House Cleaner tips and cleaning advice during the initial walkthrough to set realistic expectations. Angela Brown, The House Cleaning Guru says one-offs come when you massage your database and ask for the sale. A savvy cleaner will create ongoing customers from a one-time cleaning. Today's sponsors are My Cleaning Connection, HouseCleaning360.com and Savvy Cleaner Training for housekeepers. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/one-offs/ *** MORE VIDEOS LIKE THIS *** Can I Hire My House Cleaner as a Handyman? - https://youtu.be/q25CiydfDp8 Party Help - Can I Hire My Maid? - https://youtu.be/oQEFn9iiREQ Yardwork - Upselling for House Cleaners - https://youtu.be/gk8RbxWK-Ic Move Out Cleaning Tips - House Cleaner Training (2017) - https://youtu.be/SjkjReCuXKI Should Maids, House Cleaners and Housekeepers Help Clients Move? - https://youtu.be/tLMS2B1Upj4 Do Professional House Cleaners or Maids Do Laundry? - https://youtu.be/9axFBWMXln0 Gift Certificates for House Cleaning – Yes or No? https://youtu.be/GGxRYfkoP-4 *** RESOURCES FROM THIS EPISODE *** Connected Customers Are Repeat Customers: Customer Service Principles and Strategies That Create an Excellent Customer Experience - http://amzn.to/2GWLHGb The Endangered Customer: 8 Steps to Guarantee Repeat Business - http://amzn.to/2t8DX1R Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving - http://amzn.to/2FHMGLh The Customer Loyalty Loop - http://amzn.to/2oHCBG4 What is Upselling - http://amzn.to/2CQ0JeE We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. *** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com *** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/ *** LOOKING FOR WAY TO PROMOTE YOUR HOUSE CLEANING BUSINESS? *** https://www.facebook.com/groups/HouseCleaning360/ *** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner *** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids. *** DISCLAIMER *** During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show. Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning busine