Wanna know the No. 1 reason for re-cleans, callbacks, and refunds for maids? Would you believe it's hair? Loose hair or wisps that fall to the floor. Unhappy customers want your hair pulled back while cleaning. Re-cleans are unnecessary. You can prevent re-cleans with hair gel, hair clips, hair pins or a bun. Angela Brown, The House Cleaning Guru gives customer service tips to prevent a dissatisfied customer. Pin hair up. It will save your company money in #re-cleans Today's #AskaHouseCleaner sponsors are Savvy Cleaner (house cleaner training.) And HouseCleaning360 (A place to list your cleaning business and find more leads.) #WorkSmartNotHard #Re-Cleans *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/show *** MORE VIDEOS ON THIS TOPIC *** Customer Survey for House Cleaning Clients - https://youtu.be/No77jk58z7Q Maintaining Customer Satisfaction After Messing up Multiple Times - https://youtu.be/5TIh5GjXKzw Cleaning Customers You Can't Please - https://youtu.be/K_Ffg1nM1S4 Is the Customer Always Right? 5 Top Rules for House Cleaners (2017) - https://youtu.be/d8HsKgUCePw *** RESOURCES FROM THIS EPISODE *** Moving the Needle: Get Clear, Get Free, and Get Going in Your Career, Business, and Life! - http://amzn.to/2AgIr95 The Pareto Principle for Business Management: Expand your business with the 80/20 rule - http://amzn.to/2zPAdFu Reach Out: The Simple Strategy You Need to Expand Your Network and Increase Your Influence - http://amzn.to/2igKT8v Getting to Like - http://amzn.to/2iflLzg Scale: Seven Proven Principles to Grow Your Business and Get Your Life Back - http://amzn.to/2juk4KB We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. *** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com *** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/ *** VRBO AIRBNB CLEANING FACEBOOK GROUP *** https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/ *** LOOKING FOR WAY TO GET MORE CLEANING LEADS *** https://www.facebook.com/groups/HouseCleaning360/ *** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner *** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids. *** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com *** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com HOUSECLEANING360.COM – Connec