Prologue It's always a pleasure to have someone on the show who is an expert in their trade, someone who has experience, expertise, and depth of understanding like few others. In this case, James and I host Jim tiller - one of the people I consider a mentor and long-time friend, who is all of those things and more. Jim is a quintessential expert on cybersecurity services - and in this discussion we push some of the buttons that really get him talking, passionate, and dispensing wisdom. I hope you brought a notepad, because you'll want to be taking notes. This episode is for those out there who work in, or manage, services organizations. Truckloads of information here... Guest Jim Tiller https://www.linkedin.com/in/jitiller/  Subscribe to Security Bytes: https://www.linkedin.com/newsletters/security-bytes-6943286067194187776/