Conflict Resolution strategies and tactics for small business owners with attorney Christy Foley. As a business owner we often must deal with conflicts of different types, intensity, and significance. Christy shares some valuable insights on how we may be able to resolve or avoid some of the common conflicts we may face in our small business. Christy L. Foley is an attorney, mediator, and arbitrator who has dedicated her professional career to teaching others about conflict resolution, mediation ethics, and e-mediation techniques. She is licensed to practice law in both New York and Florida. She also manages an entertainment and small business law firm in Central Florida called The Law Office of Christy L. Foley, and is the founder and mediator of E-Mediation Services - which facilitates virtual mediations to help people mediate quickly and conveniently. She also currently serves as a Visiting Lecturer at the University of Central Florida. Henry Lopez is the host of The How of Business podcast – helping you start, run and grow your small business. The How of Business is a top-rated podcast for small business and entrepreneurs.