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12.30.19 How to get great customer service; College degrees that earn the most

12.30.19 How to get great customer service; College degrees that earn the most

FromThe Clark Howard Podcast


12.30.19 How to get great customer service; College degrees that earn the most

FromThe Clark Howard Podcast

ratings:
Length:
38 minutes
Released:
Dec 30, 2019
Format:
Podcast episode

Description

If you have a need to call customer service, be aware they have a great deal of info on their callers. They may know everything you ever purchased from them, how profitable you are, complaint history etc. Your profitability index score determines how much customer service you'll get. Ultimately the big data that companies keep and buy, means we know nothing about them but they know plenty about us. If you're not a high volume customer, you may find going in person to a store gets you better results. The higher your profitability index score, the better customer service you'll receive by phone.

Jobs in tech and engineering generally yield high pay. For others, the big question is whether their education will pay off. The federal government has compiled deep data on the payback on particular courses of study at specific schools. No one school emerges as best or worst value. The desired field of study is key. An interactive tool available in the WSJ adopted from the federal database allows you to pick a school and course of study, and see cost vs earnings payback. Parents and students can see if a degree from a certain school will be worth it.
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Released:
Dec 30, 2019
Format:
Podcast episode

Titles in the series (100)

Save more and spend less is more than just a motto for money expert Clark Howard; it’s a way of life. Clark and his crew — Team Clark — are on a mission to empower people to take control of their personal finances by providing money-saving tips, consumer advice, hot deals and economic news to help everyone achieve financial freedom. Clark is a nationally syndicated radio talk show host and a consumer reporter for television stations around the country. His podcast, The Clark Howard Show, receives more than one million downloads each month and is a hub for listeners to get valuable advice on-demand any time. Clark answers questions on the most popular business and consumer topics including; how to buy a cars, financing a home, retirement planning, shopping for insurance and getting the most out of your savings. Join the conversation and submit your question to www.clark.com/askclark . Clark spearheads two free resources — Clark.com and ClarkDeals.com — to encourage consumers to save more, spend less and avoid ripoffs.