Doug and Sharon Proper own and operate Guitar Specialist, one of the top repair shops in the country. Doug started out with ambitions of becoming a professional jazz guitarist and began repairing guitars to help pay for his music studies in college. For our 65th episode of the podcast, Doug tells us about approaching lutherie as a sound financial business and his philosophy on pricing and customer relations. We also talk about some of Doug's favorite tool, least favorite jobs, and much more. https://www.guitarspecialist.com Hosted by Michael Bashkin of Bashkin Guitars. This episode is sponsored by Acoustic Coffee Company, Allied Lutherie and Dream Guitars.