About TylerLifelong learner, passionate coach, obsessed with continuous improvement, avid solver of people puzzles.Links:
United Airlines: https://www.united.com/

LinkedIn: https://www.linkedin.com/in/tylerslove/

TranscriptAnnouncer: Hello, and welcome to Screaming in the Cloud with your host, Chief Cloud Economist at The Duckbill Group, Corey Quinn. This weekly show features conversations with people doing interesting work in the world of cloud, thoughtful commentary on the state of the technical world, and ridiculous titles for which Corey refuses to apologize. This is Screaming in the Cloud.Corey: Couchbase Capella database as a service is flexible, full-featured, and fully managed with built-in access via Key-Value SQL, and full-text search. Flexible JSON documents align to your applications and workloads. Build faster with blazing fast in-memory performance and automated replication and scaling, while reducing costs. Capella has the best price-performance of any fully managed document database. Visit couchbase.com/ScreamingintheCloud to try Capella today for free, and be up and running in 3 minutes. No credit card required. Couchbase Capella make your data sing.Corey: This episode is sponsored by our friends at Oracle HeatWave is a new high-performance query accelerator for the Oracle MySQL Database Service, although I insist on calling it “my squirrel.” While MySQL has long been the worlds most popular open source database, shifting from transacting to analytics required way too much overhead and, ya know, work. With HeatWave you can run your OLAP and OLTP—don’t ask me to pronounce those acronyms again—workloads directly from your MySQL database and eliminate the time-consuming data movement and integration work, while also performing 1100X faster than Amazon Aurora and 2.5X faster than Amazon Redshift, at a third of the cost. My thanks again to Oracle Cloud for sponsoring this ridiculous nonsense.Corey: Welcome to Screaming in the Cloud. I’m Corey Quinn. Calling this show Screaming in the Cloud has been pretty… easy most of the time because that’s mostly what I do: I shake my fist and I yell at clouds. And most companies are okay with that. Today’s guest is likely a little bit on the other side of that because when I’m screaming at clouds, it’s often out the window, when I’m in a plane.Today, I’m joined by Tyler Slove, who’s a Senior Manager in the Enterprise Cloud and DevOps Group at United Airlines, a company I spend way too much time dealing with when we’re not in the midst of a global pandemic. Tyler, thank you for joining me.Tyler: Yeah. Thanks for the invite, Corey. Really excited to be here.Corey: So, I want to talk a little bit about, first, how glad I am to finally talk to you because airlines are kind of like computers—and particularly cloud—where when you first see it, it is magic; it is transformative, it’s endless possibilities, the power of flight slash instant provisioning of computer resources. Okay, so not everyone is going to find those quite the same way. What’s novel today is commonplace tomorrow, and then you get annoyed because your plane is 20 minutes late as it hurls you through the sky to the other side of the planet with the miracle of flight while you’re on the internet the whole way. And it’s one of those problems where it is sort of definitionally, a thankless job. It is either in the background that just empowers things, or everyone’s yelling at you on Twitter. So, given that you work with both sides of that, how do you find that commonality to play out in your world?Tyler: Yeah, it’s an interesting thought, and I hadn’t necessarily connected the dots before. Because I, like you, are just as frustrated when that flight is, like, 20 minutes delayed. It’s like, “Oh, I wanted to be—[laugh]—where I wanted to be at that time.” And, you know, when you think about it, it’s actually an ongoing joke I have with one of my mentors. Like, airlines should not work; when you think about the maintenance