I've seen a lot of entitlement to service without regard for the person doing the work.
And that's why I was desperate to have this conversation with Janice Plado Dalager.
Janice is a virtual assistant, consultant, and the founder of Janice Your VA. She manages a team of virtual assistants who pride themselves on making the lives on entrepreneurs and small business owners easier.
Just like me, Janice has seen some shit. She's also been on the receiving end of that shit and has learned how to navigate the world of virtual assisting to avoid most of it.
Our conversation is all about the dynamics between support contractors and the small business owners who hire them. We explore how these relationships break down, the hidden skills that make the people in these roles so valuable, and why this class divide persists. We also touch on the gendered and racialized aspect of support work—and how small business owners often find themselves playing out the mistreatment they've experienced.
My hope is that this conversation changes the way you think about how you hire, who you hire, and the relationships you develop along the way.
Janice and I couldn't help ourselves and dove right into the conversation—I've edited it lightly for flow and clarity.
Strap in for this conversation about the entrepreneurial class divide with Janice Plado Dalager.
The post EP 364: The Abundant Value of Virtual Assistants with Janice Plado Dalager appeared first on What Works.