29 min listen
Who's Adopting AI for Chat and Customer Support? - with Abinash Tripathy of Helpshift
Who's Adopting AI for Chat and Customer Support? - with Abinash Tripathy of Helpshift
ratings:
Length:
22 minutes
Released:
Jan 7, 2021
Format:
Podcast episode
Description
Returning today is Abinash Tripathy, CEO & Founder of Helpshift. The AI-powered support platform has raised $50+ million in venture funding since 2011. It is now installed on more than two billion devices worldwide, serving giants like Microsoft, Xfinity, and Zynga. In this episode, Abinash opens up about: where conversational AI is getting the most fruitful traction, the most natural fits between customers and NLP technology, and where AI investments are trending. Want to discover more NLP use cases? Get Emerj's free PDF Brief: "Unlocking the Business Value of NLP" at emerj.com/nlp1
Released:
Jan 7, 2021
Format:
Podcast episode
Titles in the series (100)
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