34 min listen
AI for Chat Support, What's Possible and What's Working - with Abinash Tripathy of HelpShift
AI for Chat Support, What's Possible and What's Working - with Abinash Tripathy of HelpShift
ratings:
Length:
41 minutes
Released:
Sep 15, 2020
Format:
Podcast episode
Description
Today's guest is the great and brilliant Abinash Tripathy, CEO and Founder of HelpShift, an AI-powered support platform installed on more than two billion devices worldwide. HelpShift has raised $50+ million in venture funding since its founding in 2011, and its customers include giants like Microsoft, Xfinity, and Zynga. Dan's last interview with Abinash covered the challenges of AI deployment in the enterprise. This episode's topics include: chatbot capabilities, best/worst AI deployment approaches, lessons learned, and which problems are solvable with AI. Want to learn more about chatbots and other NLP use cases? Download Emerj's guide: emerj.com/nlp1
Released:
Sep 15, 2020
Format:
Podcast episode
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