Episode 16 Show Notes:   Mentions:   10k Giveaway Enter the Sweepstakes here: https://www.uinarrative.com/10k   Entry Requirements Follow me on Instagram (@uinarrative) or Twitter (@uinarrativeco) Leave a comment about why you like the podcast UI Narrative on Apple Podcasts, Stitcher, SoundCloud, or Website. Go to uinarrative.com/10k to let me know you’ve entered. Did you already leave a comment? Make sure you’re following me on Instagram or Twitter and head to uinarrative.com/10k to enter the giveaway.   https://www.smashingmagazine.com/2013/09/5-step-process-conducting-user-research/   https://www.uxmatters.com/mt/archives/2008/07/preparing-for-user-research-interviews-seven-things-to-remember.php   https://en.wikipedia.org/wiki/Empathy   https://psychcentral.com/lib/how-to-really-empathize-with-someone/   https://journals.sagepub.com/doi/full/10.1177/1948550614559650   https://www.nngroup.com/articles/sympathy-vs-empathy-ux/   https://uxplanet.org/empathy-in-ux-design-what-it-is-and-why-its-important-3f6a8919ef10   https://uxplanet.org/empathy-the-foundation-of-a-great-design-9b1887497c09   https://www.uxmatters.com/mt/archives/2017/12/the-role-of-empathy-in-understanding-users.php   https://www.solutionsiq.com/resource/blog-post/what-is-an-empathy-map/ Podcast Info:   Listen on Apple Podcasts, Soundcloud, Stitcher, and Spotify.   RSS feed: https://uinarrative.libsyn.com/rss   Don’t forget to subscribe and leave a review if you like what you hear. Announcements: Join the UI Narrative Email Club to be the first to hear about weekly blog posts and exclusive podcast recaps. You can sign up at uinarrative.com/emailclub.   Want to improve your UI design? Learn more at uinarrative.com/gradingsystem.   Let’s Connect: Have a question for me? Email me at hello@uinarrative.com.   Let’s connect! #uinarrative Instagram, Facebook, LinkedIn @uinarrative Twitter @uinarrativeco