Do you ever wonder how to avoid burnout with your career and keep up your professional longevity? Without it, you might find yourself emotionally and energetically fried after a few years. This is especially difficult for high intensity specialities like emergency and critical care. Tim Hackett’s figured out the secrets however, and joins us today to share them with us. Dr. Tim Hackett is DVM, a diplomate of the American College of Veterinary Emergency and Critical Care, a professor, a father, and is currently the Director of the Vet Teaching Hospital at CSU. After 25 years working in veterinary emergency care, he’s definitely gotten the hang of balance and longevity in the job. Today we talk about how Tim keeps a calm demeanor in the emergency room, the similarities between emergency care and hospital administration, and the key puzzle piece in an emergency/urgent care setting. We also discuss a new approach to interacting with patients’ owners and how Tim empowers his students and team in the face of losing a patient. Have you ever found yourself in a difficult or emotional situation in the emergency room as a vet? How do you empower your team at your practice? Leave us a comment below and let us know!   In this episode: How Tim keeps his calm demeanor in a hectic emergency room setting How interacting with clients in the ER is similar to different types of pizza shops The key to longevity when running an emergency room The differences between private practice and a teaching hospital New innovations on the horizon for radiation/oncology at the hospital   Quotes: “The calm demeanor comes from knowing there are things you can help with, animals you can save and animals you can’t.” 9:37 “[ER clinicians and hospital directors both] know that not everything is going to have an easy outcome... and doing the best you can with the skills you have.” 31:04 “[Students and interns] want your leadership but they want to spread their wings too” 46:39 Links: Enjoying the show? Help support Podcast A Vet on Patreon!   CSU Veterinary Teaching Hospital    Find the full show notes here  Keep up with everything Podcast A Vet  Follow Podcast A Vet on Facebook | Twitter | Instagram Join our community of dedicated vet professionals looking to improve their practices and lives in our free Facebook community