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My Patient Fired Me! Best Practices for Difficult Conversations

My Patient Fired Me! Best Practices for Difficult Conversations

FromStretch: Relias Rehab Therapy Education


My Patient Fired Me! Best Practices for Difficult Conversations

FromStretch: Relias Rehab Therapy Education

ratings:
Length:
64 minutes
Released:
May 9, 2023
Format:
Podcast episode

Description

PT, PTA, OT, OTA, SLP – this podcast may help you meet your continuing education requirements. Access Relias Academy to review course certificate information.  
It happens at least once in a clinical career, your patient fires you or you discharge a patient who wants to stay, much to their dismay. In this episode, we talk with Mike Studer, PT, DPT, MHS, NCS, CEEAA, CWT, CSST, FAPTA about how to best manage difficult conversations.
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(02:47) Takeaways from Today’s Discussion
(03:19) Case Example: My Patient Fired Me
(10:33) Why Being Fired Can Be a Good Thing
(15:41) Helping Patients Find Value in Therapy
(20:58) Examples: Autonomy, Prediction, and Measurement
(27:21) Dialogue: Non-Autonomous vs. Autonomous
(30:56) My Patient Does Not Want to Be Discharged
(46:31) My Patient Thinks They Are too Old to Get Better
(52:27) When Cultural Values Do Not Align: Bridging the Gap 
(01:00:09) Conclusion 
The content for this course was created by Mike Studer, PT, DPT, MHS, NCS, CEEAA, CWT, CSST, FAPTA.
The content for this course was created by Tiffany Shubert, PT, PhD.
Here is how Relias can help you earn continuing education credits: 
Access your Relias Library offered by your employer to see course certificate information and exam;  
or  
Access the continuing education library for clinicians at Relias Academy. Review the course certificate information, and if eligible, you can purchase the course to access the course exam and receive your certificate. 
Learn more about Relias at www.relias.com.   
Legal Disclaimer: The content of Stretch: Relias Rehab Therapy Education is provided only for educational and training purposes for healthcare professionals. The educational material provided in this podcast should not be used as medical advice to treat any medical condition in either yourself or others. 
Resources 
The Transtheoretical Model (Stages of Change): https://sphweb.bumc.bu.edu/otlt/mph-modules/sb/behavioralchangetheories/behavioralchangetheories6.html
Released:
May 9, 2023
Format:
Podcast episode

Titles in the series (67)

Stretch: Relias Rehab Therapy Education is designed to give you, the busy rehabilitation therapist, a convenient way to listen and learn from clinical experts. Each episode of Stretch is a full-length course and may help you meet your continuing education requirements. To find out if you can earn continuing education for listening, access your Relias Library, offered by your employer, for course certificate information and exam. If your employer is not a Relias customer, go to www.reliasacademy.com to review certificate information. If eligible, you can purchase the course, pass the exam, and receive your certificate of completion.