From February 5, 2001: Oprah talks with author and lifestyle makeover expert, Cheryl Richardson about her New York Times Bestselling book, Life Makeovers. Cheryl explains why boundary-setting is the number one way to improve your life. She gives three components to boundary setting, tips for staying calm in confrontation and explains the importance of the phrase, “I need you to hear me.” Cheryl also discusses internal boundaries, how to recognize where boundaries are needed and why it’s important to not ‘over-explain’ yourself.