52 min listen
EPISODE 29: ARENA LIVE - HUMAN CENTRED ORGANISATIONS
EPISODE 29: ARENA LIVE - HUMAN CENTRED ORGANISATIONS
ratings:
Length:
27 minutes
Released:
Dec 20, 2018
Format:
Podcast episode
Description
As we shifted from a product-based economy into a service-based economy, customers are more and more pampered with good services. To be successful, companies more than ever need to offer services that exceed the expectations of people. So in order to offer the best services, companies can do two things. On the one hand they can work closely together with external professionals. On the other hand, they can expand their in-house expertise by training their own employees to think more human centred. To introduce and present both ways of working, we invited two international speakers who shared their knowledge.
Released:
Dec 20, 2018
Format:
Podcast episode
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