In this video, ICF Co-Founder Lou Zacharilla discusses COVID-19 and Taiwan with Ema Hsieh, Director of the ICF Institute in Taiwan. Beginning in 1989, Li Wen (Ema) Hsieh has worked for the Industrial Technology Research Institute (ITRI); one of Taiwan’s most important research organizations. She held several significant positions during her career here, including Head of PR, Project Manager in Latin America, and the New Business Director of the Technology Center for Service Industries. After her retirement from ITRI in 2013, she was invited to be an advisor to the Joint Innovation Center of the Taiwan Electrical and Electronic Industry Association to assist the Taiwanese industry with expanding its sales to Latin America. In 2018, she joined the ICF Institute in Taiwan and is responsible for business development and marketing. She also has an extensive network with the smart city solution providers in Taiwan. Li Wen (Ema) Hsieh holds a Master’s degree in Business Administration from Chung Hua University, Taiwan.