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    Dan Heath on the Economic Upside of “Moments”

    Dan Heath on the Economic Upside of “Moments”

    FromMotley Fool Money

    Start listeningView podcast show

    Dan Heath on the Economic Upside of “Moments”

    FromMotley Fool Money

    ratings:
    Length:
    4 minutes
    Released:
    Jan 26, 2021
    Format:
    Podcast episode

    Description

    Creating a powerful experience for customers can deliver economic upside for businesses. Dan Heath, co-author of the best-selling book The Power of Moments: Why Certain Experiences Have Extraordinary Impact, explains how Southwest Airlines makes more money by entertaining passengers during their flights.  
    Released:
    Jan 26, 2021
    Format:
    Podcast episode

    Titles in the series (100)

    Join host Chris Hill and a panel of Motley Fool investment analysts each week as they cover the week’s top business news and financial headlines, while breaking down the stock market implications for investors. Plus, interviews with best-selling authors, industry experts, and an inside look at stocks on our radar. New episodes available every Friday.