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Poor Onboarding Will Destroy your Retention. Here's Why (& What To Do About It) | Ep. #1607
FromMarketing School - Digital Marketing and Online Marketing Tips
Poor Onboarding Will Destroy your Retention. Here's Why (& What To Do About It) | Ep. #1607
FromMarketing School - Digital Marketing and Online Marketing Tips
ratings:
Length:
6 minutes
Released:
Jan 1, 2021
Format:
Podcast episode
Description
Poor Onboarding Will Destroy your Retention. Here's Why (& What to Do About It) In episode #1607, we talk about poor onboarding, how it’s hurting you, and what you can do about it. Onboarding is not just about software; it is about how customers experience your products and services too. Be sure to tune in to find out how you can solve your onboarding problems. TIME-STAMPED SHOW NOTES: [00:25] Today’s topic: Poor Onboarding Will Destroy your Retention. Here's Why (& What to Do About It). [00:35] Onboarding is about more than just software; it’s about products and services too. [01:04] If customers aren’t happy with your onboarding, they won’t keep coming back. [01:22] How to create a successful onboarding experience. [02:12] Why poor onboarding is the biggest contributor to churn. [02:45] Metrics to look at to better understand onboarding. [03:35] Neil’s onboarding experience with Conversion Rate Experts. [04:40] That’s it for today! [04:40] To stay updated with events and learn more about our mastermind, go to the Marketing School site for more information or call us on 310-349-3785! Links Mentioned in Today’s Episode: Amplitude Conversion Rate Experts Leave Some Feedback: What should we talk about next? Please let us know in the comments below Did you enjoy this episode? If so, please leave a short review. Connect with Us: Neilpatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu
Released:
Jan 1, 2021
Format:
Podcast episode
Titles in the series (100)
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