Have you ever run into a situation in your business where you made a mistake, but didn't know how to handle it?In episode 325 of the Bokeh Podcast, Nathan and Haylee open up to Heather and Rich about a tough situation Photographer's Edit faced during their busiest time of the year. Listen in as they share what happened behind the scenes, the importance of empathy in communications, and the lessons they learned in setting expectations.The audio from Workflow Wednesday episodes is from our weekly Facebook Live videos. Tune in live on Wednesdays at 2:00PM EST, at facebook.com/photogsedit.The Bokeh Podcast is brought to you by Photographer’s Edit: Custom Editing for the Wedding and Portrait Photographer. You can also subscribe to the Bokeh podcast on the Apple podcast app, follow on Spotify, add to your playlist on Stitcher, or listen on Overcast.Connect:richsmithphotography.net@richsmithphoto@heathersmithrsp@nathanholritz@hayleegaffinphotographersedit.com@photogseditbokehpodcast.com@bokehpodcastWatch the Facebook Live Video Here:https://www.facebook.com/photogsedit/videos/498134171047210/Nathan's Message to Our Customers:https://youtu.be/oC_bHsxvQo8