Just as resident engagement is the “holy grail” of city services, member outreach and engagement is key to the League of Minnesota Cities’ ability to provide the most relevant resources to Minnesota cities. League Executive Director David Unmacht reflects on the past year and how member feedback has helped to spotlight major areas of focus for member services. Host and LMC Education Manager Adriana Temali-Smith talks with Dave about those top priorities, as well as his thoughts on the League’s recent Annual Conference in Duluth.