Hb's Director of Engagement Courtney Bright takes over the hosting duties to talk with Gordon about the questions we all have about where salons are headed as digital disruption and new innovations continue to change how consumers experience the world -and how salon owners and professionals can proactively leverage the same as opportunities for growth. Hb's FutureCast conference, an event created in direct response to these questions, is previewed in this episode. For more info, go to www.hbFutureCast.com